Privacy Policy

We may collect:

• Full Name
• Company Name
• Job Title
• Email Address
• Phone Number
• Billing Information
• Business Address
• GST Details
• Account Credentials

We may collect information related to:

• Technology requirements
• Procurement requests
• Licensing information
• Cloud consumption details
• Product preferences
• Service requests

When you access our platform, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Session Information
• Cookies and Analytics Data

We use information to:

• Process orders
• Activate licenses
• Provision cloud services
• Deliver managed services
• Provide customer support

• Personalize recommendations
• Optimize platform performance
• Improve navigation and usability
• Enhance service delivery

• Generate invoices
• Manage subscriptions
• Process payments
• Maintain customer accounts

With your consent, we may send:

• Product updates
• Service announcements
• Promotional offers
• Event invitations
• Industry insights

Users may opt out at any time.

To fulfill orders and services, we may share necessary information with:

• Software publishers
• Cloud providers
• Hardware manufacturers
• Logistics partners
• Technology distributors
• Service providers

Examples include:

Information shared is limited to what is necessary for service delivery.

• Payments may be processed through authorized third-party payment providers.
• XCommerce does not store complete credit cards or banking credentials on its servers.
• Payment processors maintain their own security and compliance standards.

We use cookies and similar technologies to:

• Remember user preferences
• Improve website performance
• Analyze website traffic
• Enhance security
• Personalize experiences

Users may disable cookies through browser settings; however, some platform features may be affected.

We implement reasonable administrative, technical, and physical safeguards to protect information against:

• Unauthorized access
• Disclosure
• Alteration
• Loss
• Destruction

• Encryption
• Secure authentication
• Access controls
• Network monitoring
• Security assessments

While we strive to protect information, no system can guarantee absolute security.

We retain information only for as long as necessary to:

• Deliver services
• Meet contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

Retention periods may vary depending on applicable laws and business requirements.

As a global technology marketplace, information may be processed or stored in jurisdictions outside India through cloud providers, OEMs, and service partners.

Where such transfers occur, reasonable safeguards will be implemented to protect information.

Our website may contain links to third-party websites and partner platforms. XCommerce is not responsible for:

• Privacy practices
• Content
• Security policies

of external websites. Users should review the privacy policies of those sites independently.

• XCommerce services are intended for business and enterprise users.
• We do not knowingly collect information from individuals under 18 years of age.
• If such information is identified, it will be deleted promptly.

We may disclose information where required to:

• Comply with legal obligations
• Respond to government requests
• Protect our rights and interests
• Investigate fraud or security incidents
• Enforce contractual obligations

For privacy-related inquiries, requests, or concerns: